Welfare Adviser

Contract Type: Permanent

Location: Swansea (occasionally Carmarthen)

Annual Salary for this Post: £25,249

Contracted Hours: 35 Per Week (Monday to Friday)

Work with us

Swansea University Students’ Union is a dynamic part charity, part membership body and part business, representing, campaigning for and supporting more than 15,000 students at Swansea University to achieve their full potential whilst here and beyond, driving a change and have a positive impact on the society. Our elected Officers work with our 50+ permanent staff, 100+ student staff and hundreds of volunteers to deliver our strategic goals in line with our values.

Summary

The Welfare Adviser is a critical role in supporting the Students’ Union to deliver high-quality, free, independent, confidential, and impartial advice to students at Swansea University. They will join an experienced ASC team to provide excellent advice and support within the framework, standards and guidelines of Advice and Support Centre (ASC).

The post holder will provide advice, guidance, advocacy, representation and support to students at Swansea University on several matters including Academic, Housing, Employment, Benefits and Personal issues.

This post is front facing and therefore requires the post holder to be on site on a day-to-day basis.

The successful candidate will have an undergraduate degree in a related field and at least 1 year’s practical experience of casework, advice or advocacy.

Why apply and what we offer?

Alongside offering a fulfilling role with in a vibrant, welcoming organisation, we offer a competitive package including:

• A generous leave package
• Service Recognition Award Scheme
• Day off for your Birthday
• Access to Pension Scheme and Employer Contribution
• Flexible working policy
• Personal Development Opportunities
• Employee Assistance Programme
• On-site nursery
• On-site gyms
• Cycle to Work Scheme
• Staff Networks and Wellbeing Support
• Access to all Union events such as Varsity, Summer Ball, Freshers and host of other events

If you would like to discuss the role, please contact Minkesh Sood, Chief Executive Officer, on 01792 295484 or at minkesh.sood@swansea-union.co.uk or Donna Cleaver, Manager ASC at donna.cleaver@swansea-union.co.uk

We are actively seeking applications from black, minority ethnic and LGBT applicants to ensure our workforce reflects the diversity of our members.

Applications Close: Midday 13 April 2026

Assessment and Interviews: Week Commencing 27 April 2026